0508 738 257|0508 PETALS|
Same-day flower delivery

Delivery Information

Petals Network understands that when you order flowers online you want flowers that look fantastic, are long lasting and are delivered when and where you want.

All Petals Network flower orders are hand arranged by our network of local florists and delivered straight to the recipients home, office, hospital or venue. Our florists will deliver your flowers with care, and you can be assured that your order will be of the best quality using the freshest, most seasonal flowers available. If a florist cannot deliver flowers personally, they will arrange for a local and trusted courier to deliver your order.

Same Day Delivery - Monday to Friday:
Orders must be received before 2:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day. Flower deliveries to residential addresses usually occur between 9:00am and 7:00pm, and flower deliveries to work addresses usually occur between 9:00am and 5:00pm. Please note that these delivery times will likely be extended during busy floral events including (but not limited to) Mother's Day, Valentine's Day and Christmas.

There are some locations due to their remoteness that cannot be guaranteed for same day delivery. If this is the case Petals will contact you to discuss alternate delivery options. Some deliveries may also be required to be collected from the nearest town or depot. Should this be the case our florist may contact the recipient to arrange. If you donít want the recipient to be called please nominate yourself as the primary contact.

Whilst Petals Network offers customers the opportunity to nominate a preferred time of delivery (i.e. AM, PM or ASAP) it is not possible to guarantee that these times will be achieved. Petals Network uses a network of local florists around New Zealand to deliver flowers so customers receive the freshest flowers available. Consequently, there are often local reasons why an order cannot be delivered within your preferred time frame (for example, courier delivery times).

If the flowers are for a timed event (for example, a funeral or business function), the florists will do their best to assist. However, Petals Network strongly recommends that you provide us with an alternative address so the flowers can be delivered elsewhere if too late for the timed event.

Same Day Delivery - Saturday:
Orders must be received before 10:00 a.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day business day. Flower deliveries to residential addresses usually occur between 9:00am and 3:00pm, and flower deliveries to work addresses usually occur between 9:00am and 5:00pm. Please note that these delivery times will likely be extended during busy floral events including (but not limited to) Mother's Day, Valentine's Day and Christmas.

There are some locations due to their remoteness that cannot be guaranteed for same day delivery. If this is the case Petals will contact you to discuss alternate delivery options. Some deliveries may also be required to be collected from the nearest town or depot. Should this be the case our florist may contact the recipient to arrange. If you donít want the recipient to be called please nominate yourself as the primary contact.

Whilst Petals Network offers customers the opportunity to nominate a preferred time of delivery (i.e. AM, PM or ASAP) it is not possible to guarantee that these times will be achieved. Petals Network uses a network of local florists around New Zealand to deliver flowers so customers receive the freshest flowers available. Consequently, there are often local reasons why an order cannot be delivered within your preferred time frame (for example, courier delivery times).

If the flowers are for a timed event (for example, a funeral or business function), the florists will do their best to assist. However, Petals Network strongly recommends that you provide us with an alternative address so the flowers can be delivered elsewhere if too late for the timed event.

Sunday and Public Holidays:
We are unable to make deliveries on Sundays and Public Holidays. Deliveries requested on this day will be delivered the following business day.

*These cut off times do not apply to busy floral events including (but not limited to) Mother's Day, Valentine's Day and Christmas.

International Orders:
For all international orders please visit Petals Worldwide.

Delivery Areas:
A local service fee is added to each order, for each address. Delivery of orders to rural route addresses, secured buildings or cemeteries cannot be guaranteed. We do not deliver to PO BOX or LOCKED BAG addresses.

Some areas Petals Network cannot deliver to include:

  • Kaikoura

We do not guarantee delivery to the following timed events:

  • Funerals
  • Wedding Receptions
  • Parties
  • Functions

We do not guarantee delivery to the following places:

  • Hospitals (especially Intensive Care Units)
  • Army, Airforce and Naval Bases
  • Ships
  • Jails
  • Secure Buildings
  • Hotels
  • Mines
0508 PETALS (0508 738 257)